In order to make a reservation at Ostria rooms, it is necessary the amount of one (1) night of your stay be prepaid.

We do not recommend Ostria for disabled persons due to safety reasons.

  • The day of arrival is considered as a full day as far as the rate is concerned, regardless the time of arrival. The day of departure is not counted and the client has to evacuate the room up to 12h00 AM of the day of the departure.

CANCELLATION POLICY

If a reservation is cancelled:

  • 14 or more days prior to the arrival date of the visitor – client, no charge except banking fees regarding deposit refund(around 1-2%)
  • 14 days prior to the arrival till the day of the arrival of the client-visitor, the total prepaid amount  is charged.
  •  In case of no-show or early departure, 100% of the cost of the stay is charged.

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